Rosacea, Charleroi
A registered doctor reviews your case online. Your e-prescription is valid at any pharmacy in Bélgica.
- No appointment, no travel
- Collect at your usual pharmacy
- If it's not safe for you, we'll say so, at no cost

Licensed EU doctors
Every case read by a registered doctor.
Reply in under 2 hours
On average, in writing, no video call.
Pay only if approved
Not approved? Refunded in full, automatically.
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Valid across the EU
E-prescription accepted at EU pharmacies.
Rosacea treatments in Charleroi
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Healthy skin starts with a real diagnosis
Answer a few simple questions and a doctor reviews your case in under 2 hours on average.
Start consultationNo charge unless a doctor approves your treatment.Pay nothing if a doctor doesn't approve your treatment. Every consultation is fully refundable. How refunds work
More about your care
What is it?
Rosacea is a chronic inflammatory condition of the central facial skin. It shows as flushing and persistent redness across the cheeks, nose, forehead and chin, often with small visible vessels, and in some cases with papules and pustules that are mistaken for acne.
It runs in flares triggered by sun, heat, alcohol, spicy food, hot drinks or stress. It can also affect the eyes, with a gritty feeling, burning or red eyelids.
In the online consultation, the doctor identifies the predominant subtype from your photos, rules out other causes of redness and chooses a topical treatment. Rosacea is controlled rather than cured, so the plan includes sun protection and trigger management.
Read the full condition information
The doctor assesses the pattern of redness and spots in your photos and prescribes azelaic acid or a compounded formula depending on whether redness or papules dominate. Eye symptoms are referred to in-person care.
HOW COMMON IT IS
Common in fair-skinned adults between 30 and 60, and diagnosed more often in women, although forms with thickening of the nose are more frequent in men.
CAUSES
- Genetic predisposition
- Altered vascular and immune regulation in the skin
- Reaction to the Demodex mite and associated bacteria
- Environmental triggers: sun, heat, cold, wind
- Dietary triggers: alcohol, spicy food, hot drinks
- Emotional stress and intense exercise
TREATMENT APPROACHES
- Azelaic acid 15% gel, twice daily, as the first-line option for papules and pustules
- Compounded formula for persistent redness, once daily for about three months
- Compounded formula for papules and pustules, once daily for about three months
- Daily SPF 50 sun protection and fragrance-free skincare
- Identifying and avoiding personal triggers
- Oral antibiotics, low-dose isotretinoin or laser only through in-person care
WHEN TO SEE A DOCTOR
See a doctor if facial redness is persistent or comes with spots that do not respond to skincare. If you have eye symptoms (red eyes, burning, a gritty feeling), thickening of the nose or an unclear diagnosis, you need an in-person assessment; the online consultation screens for this and refers you.
How it works, step by step
HOW IT WORKS · 5 STEPS
Five steps. No waiting room.
From the online consultation to ongoing follow-up, without leaving home.
1. 5 minutes
Start your online visit
Answer a 5-minute health questionnaire from home.
2. Less than 2 hours
A doctor reviews your case
A licensed doctor reviews your answers and replies personally.
3. Refund guarantee
Review and payment
If not approved, we refund your €40 one-off in full.
4. EU pharmacies
Collect treatment from the pharmacy
Collect it at any EU pharmacy with your e-prescription.
5. 4-week check-in
Ongoing support
Private chat, 4-week check-in, simple prescription renewal.
Payment and refunds
PRICING
You only pay if treatment is approved.
€40 one-off. €25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth.
ONE-OFF
One consultation, one doctor, one decision.
Photos reviewed by a licensed doctor
WHAT'S INCLUDED
- Consultation reviewed by an EU-licensed doctor
- Electronic prescription if approved
- Full refund if not approved
Full refund if a review is not approved
If a review is not approved, we refund the €40 consultation fee in full.
Note: The medication, if the doctor prescribes it, is paid separately at the pharmacy at the price it sets. Hi-Doctor does not sell medications.

