UTI relief, without waiting for an appointment

Many uncomplicated urinary infections can. The questionnaire checks for signs that need an in-person visit.

If you have a high temperature, pain in your back or side, blood in your urine, or you are pregnant, the doctor will advise an in-person check.

Women aged 18 to 64 with typical bladder infection symptoms, such as burning when peeing and needing to go often or urgently. Men, under-18s and people aged 65 or over need an in-person assessment, because their infections are more often complicated. The questionnaire checks this at the start.

Yes. The online pathway treats only confirmed cystitis, so alongside your symptoms you need a urine dipstick test from this episode that shows nitrites or leukocytes. Dipstick tests are available at pharmacies. If you have not done one yet, take the test and come back with the result, or see your health centre.

Drink enough fluids, rest, and use over-the-counter pain relief if it suits you. Most people start to feel better within a few days of starting treatment. If symptoms get worse, or you develop a fever, back pain or vomiting, seek in-person care the same day.

The most common are mild stomach upset, such as nausea or diarrhoea, and headache. Before choosing, the doctor checks your allergies, kidney function and other medicines. Seek urgent help if you get a rash with swelling of the face or difficulty breathing, and message the doctor if diarrhoea is severe or does not stop.

Repeated infections need a closer look, often with a urine culture to identify the bacteria and choose the right antibiotic. The questionnaire asks how often you have had them, and the doctor may recommend a specific plan or an in-person review. If symptoms return soon after treatment, start a new consultation or contact your health centre.

The consultation is €35, one-off, with no subscription. If a prescription is issued, the medicine is paid at your pharmacy.

You receive a full refund, and the doctor explains why in your account.

We offer six focused consultation pathways. Choose the one that best matches your symptoms or situation:

Every sexual-health pathway is a €35 one-off consultation. Sexual health is not included in a subscription. A doctor's review arrives in less than 2 hours on average; this is an average, not a guaranteed response time. Medication is paid for separately at the pharmacy if prescribed.

The most common are PDE5 inhibitors (sildenafil, tadalafil, vardenafil, avanafil). In specific cases topical alprostadil is used. The doctor selects the most suitable option based on your history, current medication, and lifestyle.

These are medications with decades of clinical use and generally well tolerated. But they are contraindicated if you take nitrates or have severe cardiovascular disease. That's why the questionnaire explicitly asks about cardiac medication. It's not a formality.

Yes. Topical alprostadil is a second-line option. In resistant cases, the doctor may recommend an in-person urology referral to evaluate other causes (hormonal, vascular, psychological).

Fully. All communication happens through the private chat on your account. We send nothing by postal mail with the Hi-Doctor name visible; the prescription is digital.

Yes, it's one of the reasons we ask for a detailed cardiovascular history. Erectile dysfunction can be an early sign of cardiovascular disease, and sometimes an in-person check-up is advisable before treating it only pharmacologically.