Medicine, private and human
European telemedicine with EU-licensed doctors, and a prescription valid across the EU.
- 50,000+ patients served
- A reply in under 2 hours on average
- A full refund if a doctor says no
No charge unless a doctor approves your treatment
Meet Hi Doctor
Hi Doctor is a European telemedicine service operated by HI DOCTOR AI SL, registered in Spain. We connect patients with doctors licensed in the EU through a clear online questionnaire and a private chat.
An honest questionnaire, a medical review in under 2 hours on average, and a prescription valid across the European Union, if it's right for you. If not, we refund everything. Read our manifesto
Forget the waiting room
Across Europe, appointments take weeks and common conditions go untreated, not because they're untreatable, but because seeing a doctor is harder than it should be.
Not here. A clear questionnaire, a real doctor, a decision you can trust.
Care without the queue. You deserve it.
Where we stand
Since launching we've grown across the EU, adding treatments and doctors while keeping one rule: patients first.
Patients served
Average doctor reply
TrustScore · 540+ reviews
Countries where prescriptions are valid
What patient care means to us
We follow published clinical guidance and prescribe only what's appropriate. Every prescription is:
- Reviewed by a named, EU-licensed doctor
- Checked against your history and current medicines
- Followed up in a private, encrypted chat
Trust matters
Registered doctors
Every doctor is named, with a registration number you can verify with their medical council.
EU-compliant prescribing
E-prescriptions under the cross-border healthcare directive 2011/24/EU.
Your data, protected
GDPR-compliant, encrypted, and never used for advertising.
Our principles
Calm
No manufactured urgency, no anxious reminders.
Clear
No jargon. We talk to you like an adult.
Honest
About prices, refusals and limits.
Human
A doctor with a name behind every prescription.
Our prescribing process
Questionnaire
Tell us about your health online, in about 5 minutes.
Doctor review
A licensed doctor reviews your answers, usually in under 2 hours.
E-prescription
If appropriate, your prescription is issued and sent to your account.
Pharmacy
Collect at any EU pharmacy. Your doctor stays in your chat.
Start your treatment journey
Answer a few simple questions and a doctor reviews your case in under 2 hours on average.
Start consultationNo charge unless a doctor approves your treatment.Pay nothing if a doctor doesn't approve your treatment. Every consultation is fully refundable. How refunds work