An online doctor in your city.
A licensed EU doctor reviews your case online. Your e-prescription works at pharmacies near you.
Licensed EU doctors
Every case read by a registered doctor.
Reply in under 2 hours
On average, in writing, no video call.
Pay only if approved
Not approved? Refunded in full, automatically.
Rated excellent on Trustpilot
4.8 from 540+ independent reviews.
Valid across the EU
E-prescription accepted at EU pharmacies.
Popular cities
Hi Doctor works the same way in every city, only your pharmacy changes.
How an online consultation works
Answer online
A 5-minute medical questionnaire from your phone.
A doctor reviews
An EU-licensed doctor replies in under 2 hours on average.
Collect nearby
Your e-prescription goes to a pharmacy in your city.
Your e-prescription works across the EU
Under Directive 2011/24/EU, a prescription issued by a doctor in one EU country can be dispensed in another. Pharmacists check the doctor's registration and signature. We include both.
- Signed by a registered EU doctor
- QR or PDF, whatever your pharmacy prefers
Clinically-guided programmes
Tell us what you'd like support with. A doctor guides you through the rest.
Questions about online consultations
Is Hi Doctor available in my city?
Do I need to visit a clinic?
How fast will a doctor reply?
More questions
How does an online doctor consultation work?
Is the prescription valid at pharmacies in other EU countries?
How much does the consultation cost?
Who reviews my case?
Your doctor, wherever you live.
Answer a few simple questions and a doctor reviews your case in under 2 hours on average.
Start consultationNo charge unless a doctor approves your treatment.
Pay nothing if a doctor doesn't approve your treatment. Every consultation is fully refundable. How refunds work