Cookie policy
Which cookies we use and why.
- Last updated · April 2026
- Available in 7 languages
In short
- Your health data is only seen by your doctor and the team that supports your care
- We never sell your data
- You can download or delete your data at any time
What cookies are
Small files stored in your browser to remember your preferences and measure how the site is used.
Which cookies we use
- Technical: strictly necessary for the site to function (e.g. remembering your language). They do not require consent.
- Analytics: they help us understand what works and what doesn't. Only with your consent.
- Marketing: only if you accept. We never share medical data with advertising networks.
Retention
Technical cookies expire when you close the session or after at most 12 months. Analytics cookies are kept for a maximum of 14 months. Marketing cookies, if accepted, are kept for a maximum of 13 months and are deleted if you withdraw your consent.
Managing your choice
You can change your choice at any time from the cookie banner or from your browser settings.
The Spanish version of this document is the authoritative legal text. The English translation is provided for convenience only.
Questions about your data?
Write to our data protection officer. We reply within one working day.
Contact usNo charge unless a doctor approves your treatment.
Pay nothing if a doctor doesn't approve your treatment. Every consultation is fully refundable. How refunds work