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Hair loss treatment

Stop hair loss. Regrow hair.

Clinically proven treatment from EU-licensed doctors, prescribed online, collected at your pharmacy.

From€15 / month
  • Finasteride, minoxidil & combinations
  • Results typically in 3–6 months
  • Or €35 one-off, 30-day treatment
Start your hair consultation
Pricing

One plan, or one-off.

Plan or one-off

Hair growth

Monthly planBilled €45 / 90 days€15/ monthOne-off30-day treatment€35once
  • First consultation included
  • Renewals reviewed by your doctor
  • Ongoing care in your private chat
  • Cancel anytime
Start consultation

Full refund if a review is not approved

Targeted treatments

For different types of hair loss

Hereditary hair loss

Early treatment can slow further loss and support regrowth.

Thinning crown

Treatment can target the crown and prevent further thinning.

Receding hairline

Treatments can slow follicle shrinkage at the temples.

Diffuse thinning

Daily treatment can slow thinning for fuller-looking hair.

Evidence-backed solutions

Clinically proven and backed by science

Finasteride and minoxidil are the two most-studied hair-loss treatments. In a two-year trial, 83% of men taking finasteride had no further visible hair loss, compared with 28% on placebo.

1. Kaufman KD et al. J Am Acad Dermatol 1998;39:578–589.

Our hair-loss treatments

Effective solutions for hair loss

Discover powerful solutions for hair loss.

Finasteride

Finasteride

Daily tablet for receding hairlines

From€15 / month
Learn more
Oral minoxidil

Oral minoxidil

Low-dose daily tablet

From€15 / month
Learn more
Topical minoxidil

Topical minoxidil

Scalp spray or foam

From€15 / month
Learn more
Dutasteride 0.5 mg

Dutasteride 0.5 mg

When finasteride isn't enough

From€15 / month
Learn more
Compounded formula

Compounded formula

Personalised to you

From€15 / month
Get started

Licensed EU doctors

Every case read by a registered doctor.

Reply in under 2 hours

On average, in writing, no video call.

Pay only if approved

Not approved? Refunded in full, automatically.

Rated excellent on Trustpilot

4.8 from 540+ independent reviews.

Valid across the EU

E-prescription accepted at EU pharmacies.

How it works

The Hi Doctor experience

Day one

Fully online

You're assessed by an EU-licensed doctor via a simple online consultation.

Week one

Fully discreet

Collect your treatment at the pharmacy of your choice.

Ongoing

Fully supported

Your doctor reviews progress every 90 days and is a message away.

Cancel anytime

What causes hair loss?

Hair loss becomes more common with age but can start early. The most common cause is male or female pattern hair loss, driven by genetics and the hormone dihydrotestosterone (DHT).

How can I treat hair loss?

Some treatments prevent further loss, especially when started early. Finasteride targets DHT; minoxidil supports the follicles. They can be combined for better results.

The science behind hair-loss treatments

How clinically proven treatments counteract the two main causes of pattern hair loss: DHT and shrinking follicles.

Why is hair lost?

DHT shrinks follicles over time, so hairs grow thinner and shorter until growth stops.

How finasteride helps

Finasteride blocks the enzyme that makes DHT, protecting follicles from further shrinking.

How minoxidil helps

Minoxidil improves blood flow to the follicle and prolongs the growth phase.

Clinical guide

What to know before your consultation

Pattern hair loss and its treatment

Male pattern hair loss (androgenetic alopecia) is the most common cause of thinning hair in men. It runs in families and is driven by the hormone DHT, which gradually shrinks the hair follicles at the hairline and crown. The options a doctor may consider through Hi Doctor are finasteride tablets, topical minoxidil, low-dose oral minoxidil and, in selected cases, dutasteride or a compounded formula. For women with female pattern hair loss, minoxidil is usually the main option, and finasteride or dutasteride are never used in women who are pregnant or could become pregnant.

Who online hair care suits

The consultation suits adults with gradual thinning at the hairline, crown or top of the scalp that follows a typical pattern. Sudden, patchy or scarring hair loss, a painful or inflamed scalp, or hair loss while feeling generally unwell needs an in-person examination, and in that case the doctor tells you and your fee is refunded. Women who are pregnant, breastfeeding or planning a pregnancy cannot be offered these treatments online. Men with prostate problems, low mood or plans to have children should mention it in the questionnaire.

Side effects and safety points

Finasteride and dutasteride can cause lower sex drive, erection or ejaculation problems and breast tenderness, and in rare cases sexual problems have continued after stopping. European regulators also require a warning about mood changes, including depression and suicidal thoughts, so stop and contact your doctor if your mood changes. Minoxidil can irritate the scalp, cause temporary extra shedding at the start and unwanted facial or body hair, and the oral form can cause fluid retention or a fast heartbeat. Chest pain, fainting, sudden swelling or thoughts of self-harm need urgent help: call 112.

Other options for hair loss

Pattern hair loss does not harm your physical health, so not treating it is a reasonable choice, and some people prefer styling, hair fibres or a hairpiece. Hair transplant surgery is another route and needs an in-person assessment with a specialist. A dermatologist can examine hair loss that does not follow a typical pattern. If the doctor decides treatment is not appropriate for you, they explain why in the private chat and your consultation fee is refunded.

Hair-loss research and approvals

Finasteride 1 mg is authorised in EU countries for male pattern hair loss, and minoxidil solutions and foams are authorised for use on the scalp. In a two-year trial in men with pattern hair loss, 83% of those taking finasteride had no further visible loss, compared with 28% on placebo. In a 48-week trial in men, 5% topical minoxidil grew more hair than the 2% strength and placebo. Low-dose oral minoxidil and dutasteride are used off-label for hair loss, based on clinical trials and large case series rather than an EU licence for this use.

How your hair consultation works

You complete an online questionnaire about the pattern and extent of your hair loss, your family history, your health and any medicines you take. An EU-licensed doctor reviews your answers, may ask follow-up questions in the private chat in your account, and decides whether a prescription is appropriate. If it is, you collect the treatment at a pharmacy of your choice and pay the pharmacy for it. Prescriptions are valid at pharmacies across the EU, although in some countries the pharmacist dispenses the local equivalent of the same active ingredient.

Reviews and staying on treatment

Hair treatments work slowly: less shedding usually comes first and visible change takes several months, so results are judged after a steady period of daily use. Your doctor reviews progress and side effects at regular check-ins and before renewals, and changes are never automatic. Treatment only works while you keep using it, and the benefit is gradually lost after stopping. Message your doctor in the private chat if you notice side effects, a change in mood or faster hair loss.

Sources

  1. electronic medicines compendium (emc). Propecia 1 mg film-coated tablets (finasteride): Summary of Product Characteristics (2026)
  2. European Medicines Agency. Finasteride- and dutasteride-containing medicinal products: Article 31 referral (suicidal ideation) (2025)
  3. electronic medicines compendium (emc). Avodart 0.5 mg soft capsules (dutasteride): Summary of Product Characteristics (2024)
  4. European Medicines Agency. List of nationally authorised medicinal products: dutasteride and dutasteride/tamsulosin (PSUSA/00010506/201711) (2018)
  5. BASG / Medikamente Info Austria. Regaine 5% Schaum fuer Maenner (topical minoxidil): Fachinformation (Austrian SmPC) (2026)
  6. electronic medicines compendium (emc). Regaine for Women Regular Strength 2% w/v (topical minoxidil): Summary of Product Characteristics (2024)
  7. electronic medicines compendium (emc). Loniten 5 mg tablets (oral minoxidil): Summary of Product Characteristics (2026)
  8. Journal of the American Academy of Dermatology, via PubMed. Kaufman KD et al. Finasteride in the treatment of men with androgenetic alopecia. J Am Acad Dermatol 1998;39:578-589 (1998)
  9. Journal of the American Academy of Dermatology. Olsen EA et al. A randomized clinical trial of 5% topical minoxidil versus 2% topical minoxidil and placebo in the treatment of androgenetic alopecia in men. J Am Acad Dermatol 2002;47:377-385 (2002)
  10. Journal of the American Academy of Dermatology, via PubMed. Gubelin Harcha W et al. A randomized, active- and placebo-controlled study of dutasteride versus placebo and finasteride in male androgenetic alopecia. J Am Acad Dermatol 2014 (2014)
  11. Journal of the American Academy of Dermatology, via PubMed. Vano-Galvan S et al. Safety of low-dose oral minoxidil for hair loss: a multicenter study of 1404 patients. J Am Acad Dermatol 2021 (2021)
  12. NHS. Hair loss (2026)
  13. NHS. Side effects of finasteride (2025)
  14. NHS. Fertility and pregnancy while taking finasteride (2025)

Sources checked on September 29, 2026

FAQs

Your questions answered

Hair growth9 questions
Which treatments can a doctor prescribe?
Oral finasteride, oral or topical minoxidil, dutasteride, or a personalised compounded formula, chosen for your pattern of hair loss and your history.
Most people notice less shedding after about three months, with visible regrowth from around six months. Consistency matters.
€15 a month, Billed €45 every 90 days, or €35 for a one-time consultation covering 30 days. The medicine is paid at your pharmacy.
Some options are suitable for women and some are not. The questionnaire asks about your history, and a doctor decides what is appropriate.
Adults with gradual, pattern hair loss: a receding hairline, a thinning crown or diffuse thinning. Sudden or patchy hair loss, or loss with scalp redness, scaling or pain, can have other causes and needs an in-person examination. In that case the doctor tells you before any treatment is approved, and you are not charged.
You answer a 5-minute questionnaire about your hair loss, your health and any medicines you take. An EU-licensed doctor reads it, may ask follow-up questions in the private chat in your account, and replies in under 2 hours on average. If treatment is appropriate, you get an e-prescription valid at pharmacies across the EU, where you collect and pay for the medicine.
Finasteride and dutasteride can cause sexual side effects such as lower libido in a small number of people, usually reversible on stopping. Mood changes have also been reported, so tell your doctor straight away about any low mood. Minoxidil can cause temporary extra shedding at the start, scalp irritation with the topical form, and unwanted hair growth or dizziness with tablets. Your doctor explains what to watch for.
Yes. Pattern hair loss is not harmful to your health, and choosing not to treat it is a valid option. Some people prefer a shorter haircut, hair fibres or a hair system. If the cause is unclear, or you are thinking about a hair transplant, an in-person dermatologist is the right next step, and your doctor tells you when that makes sense.
On the plan, your doctor reviews your progress every 90 days and decides with you whether to continue or adjust treatment. Changes are never automatic. You can cancel anytime from your account, and the plan stops at the end of the current billing period. If you stop treatment, the hair you kept or regrew is usually lost again over the following months, so talk to your doctor first.
Real people, real care

Real journeys

Trustpilot
Excellent service, I even requested an extension and they kindly agreed and sent a new prescription with no charge at all. That was definitely a highlight, great customer service! Totally recommended.
R. V.
Trustpilot
The care was fast, the doctor answered all my questions and the prescription was practical and quick for collecting the product; the treatment follow-up is also being very effective and attentive.
Vanessa
Trustpilot
So far, everything has gone really smoothly. The process was easy, responses were quick and I had no problems getting my prescription. Happy with the service!
Tom

References

  1. Kaufman KD et al. Finasteride in the treatment of men with androgenetic alopecia. J Am Acad Dermatol 1998;39:578–589.
  2. Olsen EA et al. A randomized clinical trial of 5% topical minoxidil versus 2% topical minoxidil and placebo in the treatment of androgenetic alopecia in men. J Am Acad Dermatol 2002;47:377–385.

Refund terms

Read the refund terms
Full refund if not approved
If the doctor can't approve treatment, your consultation fee is refunded in full within 48 hours.
Billed €45 every 90 days. Includes your consultation, renewals and follow-up in chat. Cancel anytime.
One consultation and decision, no subscription.
If the doctor does not approve your consultation or review, the refund is issued within 48 hours and you do not need to ask for it. It goes back to your original payment method; how soon it shows on your statement depends on your bank.
It covers the Hi Doctor fee for the consultation or review that was not approved. The medicine is never paid to Hi Doctor: you pay your pharmacy for it, so it is not part of a refund from us. Once the medical review has started, the legal right of withdrawal no longer applies, so any other request is reviewed individually.
Refunds for consultations the doctor does not approve are automatic. For anything else, write to hello@hi-doctor.ai and tell us what happened. We review every request individually and pay approved refunds to the original payment method.
Every condition, including cancellation and the right of withdrawal, is set out in the refund policy and the terms of service. Both are always available in the Legal section of the website.

Keep the hair you've got

Choose a plan at €15 / month or a one-time consultation at €35.

Get startedNo charge unless a doctor approves your treatment.
All content on this page has been medically reviewed by: Dr. Alejandro Infante, General medicine, on 27 July 2026. Registration: 080869277 View profile

Pay nothing if a doctor doesn't approve your treatment. Every consultation is fully refundable. How refunds work