Your doctor, online.
Five minutes of questions, an EU-licensed doctor, a reply in under two hours on average. If treatment isn't right for you, we refund the full amount.
Start my consultationWhy Hi Doctor
- EU-licensed doctors
Every case read by an EU-licensed doctor.
- Reply in under 2 hours on average
In writing, in your private chat. The doctor can ask for a call when needed.
- Full refund if it is not right for you
Not approved? Refunded in full, automatically.
- Electronic prescription
Sent to the pharmacy you choose; each pharmacy decides whether it can dispense it.
Four steps. No waiting room.
- Answer online
A 5-minute medical questionnaire.
- A doctor reviews
Usually in under 2 hours.
- Get your e-prescription
E-prescription recognised in the EU; each pharmacy decides whether it can dispense it.
- Ongoing care
Your doctor stays in your chat.
If it is not approved, it costs you nothing.
Weight loss
- The fee covers the doctor's time and follow-up
- Your doctor reviews your progress at every renewal
- Ongoing care in your private chat
- Cancel anytime
Full refund if a review is not approved
Hair growth
- The fee covers the doctor's time and follow-up
- Your doctor reviews your progress at every renewal
- Ongoing care in your private chat
- Cancel anytime
Full refund if a review is not approved
Sexual health
- Consultation reviewed by an EU-licensed doctor
- Electronic prescription if approved
- Private follow-up chat
Full refund if a review is not approved
Skin
- Consultation reviewed by an EU-licensed doctor
- Photo review of your skin
- Electronic prescription if approved
Full refund if a review is not approved
What patients say.
“Excellent service, I even requested an extension and they kindly agreed and sent a new prescription with no charge at all. That was definitely a highlight, great customer service! Totally recommended.”
If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work












