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Online doctor · Europe

Your doctor, online.

Five minutes of questions, an EU-licensed doctor, a reply in under two hours on average. If treatment isn't right for you, we refund the full amount.

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Proper care

Why Hi Doctor

  • EU-licensed doctors

    Every case read by an EU-licensed doctor.

  • Reply in under 2 hours on average

    In writing, in your private chat. The doctor can ask for a call when needed.

  • Full refund if it is not right for you

    Not approved? Refunded in full, automatically.

  • Electronic prescription

    Sent to the pharmacy you choose; each pharmacy decides whether it can dispense it.

How it works

Four steps. No waiting room.

  • Answer online

    A 5-minute medical questionnaire.

  • A doctor reviews

    Usually in under 2 hours.

  • Get your e-prescription

    E-prescription recognised in the EU; each pharmacy decides whether it can dispense it.

  • Ongoing care

    Your doctor stays in your chat.

Pricing

If it is not approved, it costs you nothing.

Plan or one-off

Weight loss

  • The fee covers the doctor's time and follow-up
  • Your doctor reviews your progress at every renewal
  • Ongoing care in your private chat
  • Cancel anytime
Start consultation

Full refund if a review is not approved

Plan or one-off

Hair growth

  • The fee covers the doctor's time and follow-up
  • Your doctor reviews your progress at every renewal
  • Ongoing care in your private chat
  • Cancel anytime
Start consultation

Full refund if a review is not approved

One-off

Sexual health

  • Consultation reviewed by an EU-licensed doctor
  • Electronic prescription if approved
  • Private follow-up chat
Start consultation

Full refund if a review is not approved

One-off

Skin

  • Consultation reviewed by an EU-licensed doctor
  • Photo review of your skin
  • Electronic prescription if approved
Start consultation

Full refund if a review is not approved

Patient stories

What patients say.

“Excellent service, I even requested an extension and they kindly agreed and sent a new prescription with no charge at all. That was definitely a highlight, great customer service! Totally recommended.”
R. V.Invited review · Trustpilot

Start in five minutes.

An EU-licensed doctor replies in under 2 hours on average. If treatment is not approved, we refund the full amount.

Start consultationFull refund if not approved
The clinical information on this page was reviewed by: Dr. Alejandro Infante, General medicine, on 27 July 2026. Barcelona College of Physicians, no. 080869277 View profile

If the doctor does not approve treatment, we refund the full amount. Every consultation is fully refundable. How refunds work