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Online doctor · Europe

Your doctor, online.

Five minutes of questions, a licensed doctor, a reply in under two hours. Nothing to pay if treatment isn't right for you.

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Proper care

Why Hi Doctor

  • Licensed EU doctors

    Every case read by a registered doctor.

  • Reply in under 2 hours

    On average, in writing, no video call.

  • Pay only if approved

    Not approved? Refunded in full, automatically.

  • Valid across the EU

    E-prescription accepted at EU pharmacies.

How it works

Four steps. No waiting room.

  • Answer online

    A 5-minute medical questionnaire.

  • A doctor reviews

    Usually in under 2 hours.

  • Get your e-prescription

    Valid at any EU pharmacy.

  • Ongoing care

    Your doctor stays in your chat.

Pricing

You only pay if approved.

Plan or one-off

Weight loss

  • First consultation included
  • Renewals reviewed by your doctor
  • Ongoing care in your private chat
  • Cancel anytime
Start consultation

Full refund if a review is not approved

Plan or one-off

Hair growth

  • First consultation included
  • Renewals reviewed by your doctor
  • Ongoing care in your private chat
  • Cancel anytime
Start consultation

Full refund if a review is not approved

One-off

Sexual health

  • Consultation reviewed by an EU-licensed doctor
  • Electronic prescription if approved
  • Private follow-up chat
Start consultation

Full refund if a review is not approved

One-off

Dermatology

  • Consultation reviewed by an EU-licensed doctor
  • Photo review of your skin
  • Electronic prescription if approved
Start consultation

Full refund if a review is not approved

Patient stories

What patients say.

5 out of 5 stars
“Excellent service, I even requested an extension and they kindly agreed and sent a new prescription with no charge at all. That was definitely a highlight, great customer service! Totally recommended.”
R. V.Verified review · Trustpilot

Start in five minutes.

A licensed EU doctor replies in under 2 hours. You only pay if treatment is approved.

Start consultationFull refund if not approved
All content on this page has been medically reviewed by: Dr. Alejandro Infante, General medicine, on 27 July 2026. Registration: 080869277 View profile

Pay nothing if a doctor doesn't approve your treatment. Every consultation is fully refundable. How refunds work