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Dermatology · Germany

Hydroquinone 4% in Germany, online

An EU-licensed doctor reviews your case and, if eligible, issues an electronic prescription you can collect at a pharmacy in Germany.

€40once

Consultation price. The medicine is paid at your pharmacy.

  • Prescription only, if a doctor approves
  • Collect at any EU pharmacy
  • Full refund if not approved
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Hydroquinone 4%

Licensed EU doctors

Every case read by a registered doctor.

Reply in under 2 hours

On average, in writing, no video call.

Pay only if approved

Not approved? Refunded in full, automatically.

Rated excellent on Trustpilot

4.8 from 540+ independent reviews.

Valid across the EU

E-prescription accepted at EU pharmacies.

Local facts

Hydroquinone 4% consultations in Germany

Available toResidents of Germany
LanguagesSpanish and English
Doctor replyUnder 2 hours on average
Collected atPharmacies in Germany · e-prescription (PDF)
About the medicine

What it is and how it works

Hydroquinone is a prescription-only depigmenting agent. In the EU the 4% cream and gel are authorised for melasma, chloasma, lentigines and freckles. It slows the formation of new melanin, so its effect is gradual and reversible: pigment returns if sun exposure resumes.

The cream is the standard base; the gel adds glycolic acid in an alcohol vehicle, which some prescribers prefer for resistant patches on oilier skin. A licensed doctor confirms the pattern of pigmentation, sets the course length and reviews at 2 months.

Who it is for

  • Applied only to the patches, never the whole face
  • 60 to 90-day supervised course, never more than 6 months

Safety summary

Always read the patient leaflet supplied with your medicine. Your doctor reviews risks and interactions before prescribing.

Read the safety summary
Pricing

One consultation, one clear price

You pay for the doctor's consultation. If a prescription is issued, the medicine is paid at your own pharmacy.

  • Consultation reviewed by an EU-licensed doctor
  • Private follow-up in the in-app chat
  • Full refund if the doctor does not approve
One-off

Dermatology

One-offPhoto review included€40once
  • Consultation reviewed by an EU-licensed doctor
  • Photo review of your skin
  • Electronic prescription if approved
Start consultation

Full refund if a review is not approved

FAQs

Your questions answered

Hydroquinone 4%13 questions
What is hydroquinone 4% used for?
Hydroquinone is a prescription-only depigmenting agent that slows the production of new melanin. In the EU the 4% cream and gel are authorised for melasma, chloasma, lentigines and freckles. Its effect is gradual and temporary: pigment returns if sun protection lapses after the course.
First patch-test on the inner forearm for 24 hours. Then apply a thin layer only to the patches once a day for 10 to 15 days, and twice a day after that if tolerated. The recommended course is 60 to 90 days, and it is never used continuously for more than 6 months. Broad-spectrum SPF 50+ every day is part of the treatment.
More questions
Mild burning, redness or dryness at the site is common early on. A halo of lighter skin around the patch can appear if the cream spreads. With very prolonged use, a blue-black darkening called ochronosis can occur, which is why courses are time-limited. Stop and seek review if the skin darkens or the product itself turns dark.
It is not recommended in pregnancy or breastfeeding; melasma of pregnancy is managed with sun protection and reviewed after delivery. Before prescribing, the doctor confirms the pigmentation pattern, asks about hormonal contraception, previous depigmenting products and any skin disease in the area, and sets a review at 2 months.
Write to your doctor in the private chat in your account: describe what you notice and when it started. The doctor can adjust the plan, pause it or suggest another option. If you have severe symptoms such as difficulty breathing, swelling of the face or chest pain, call 112 or go to an emergency department straight away.
It depends on what you take. List every medicine, supplement and herbal product in the questionnaire, including ones you use only occasionally. The doctor checks for interactions before prescribing, and your pharmacist checks again when you collect Hydroquinone 4%.
The doctor can choose another topical option for your skin, adjust how you use it, or refer you to an in-person dermatologist when your skin needs an examination or a treatment that is not prescribed online.
Skin treatments need several weeks to show a change. You can write to your doctor in the private chat about irritation or doubts, and at the end of the course a follow-up consultation with new photos decides whether to continue, change or stop.
Yes. Hi-Doctor runs 100 % online across the EU, so if you live in Germany you can fill in the questionnaire and receive the medical review without travelling. The electronic prescription issued by the licensed doctor is valid in any EU pharmacy under Directive 2011/24/EU; outside Spain, the pharmacist dispenses the locally marketed equivalent of the same active ingredient.
The doctor reviews its appearance and progression, your history, allergies, current products and clear photos when needed. If your skin needs an in-person examination, the doctor refers you before prescribing.
The private electronic prescription (Receta Médica Privada Electrónica) is issued by a licensed doctor in Spain. It is a PDF carrying every field required by EU Directive 2011/24/EU (patient, prescriber with country of registration, active ingredient, dose), which makes it legally recognised across all 27 EU member states. In Spanish pharmacies it is dispensed from the QR; outside Spain, the pharmacist dispenses the locally marketed equivalent of the same active ingredient.
1) Fill in an online medical questionnaire in about 4 minutes. 2) The plan is €25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth; sexual health is €35 per consultation and a skin consultation is €40. 3) An EU-licensed doctor reviews your case and, if appropriate, issues an electronic prescription. 4) Collect it at any EU pharmacy. If the review is not approved, the applicable fee is refunded in full.
The plan is €25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth; a one-off sexual-health consultation is €35 and a skin consultation covering acne, rosacea, melasma and ageing skin is €40. Each includes a licensed doctor's review and an electronic prescription if approved. If the review is not approved, the applicable fee is refunded in full. Medication is paid for separately at the pharmacy at the price it sets.
Behind the scenes

How your doctor decides

Your answers

A licensed doctor reads your full questionnaire.

Medical judgement

The decision is clinical, never an algorithm.

Clear outcome

Approved with an e-prescription, or refunded in full.

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All content on this page has been medically reviewed by: Dr. Alejandro Infante, General medicine, on 25 August 2026. Registration: 080869277 View profile

Pay nothing if a doctor doesn't approve your treatment. Every consultation is fully refundable. How refunds work