Hair loss? Talk to a doctor
A written consultation with an EU-licensed doctor, from home. No video call.
How it works
Answer online
Questions about your hair and health, about 5 minutes.
A doctor reviews
An EU-licensed doctor reads your answers.
Your plan
If suitable, a prescription for your pharmacy and follow-up in the chat.
What the doctor checks
Your answers are read in full by an EU-licensed doctor before any decision.
- Your pattern of hair loss and how long it has been happening
- Your health history and current medicines
- Anything that means an in-person check is better
A clear price
You pay for the consultation. If a prescription is issued, the medicine is paid at your own pharmacy.
- Full refund if the doctor does not approve
- Private follow-up in the in-app chat
- Plan: €15 per month, billed €45 every 90 days, or €35 one-off
Hair growth
- First consultation included
- Renewals reviewed by your doctor
- Ongoing care in your private chat
- Cancel anytime
Full refund if a review is not approved
What to know before your consultation
Who the hair consultation suits
The hair consultation is for adults with gradual thinning at the hairline, crown or top of the scalp. Sudden, patchy or scarring hair loss, or hair loss with a painful or inflamed scalp, needs an in-person examination, and in that case the doctor tells you and your fee is refunded. Treatment is not offered online to women who are pregnant, breastfeeding or planning a pregnancy. The service does not replace emergency care: for urgent symptoms, call 112.
How the hair consultation works
You answer an online questionnaire about the pattern of your hair loss, how long it has been happening, your family history and your health. An EU-licensed doctor reviews your answers, may ask follow-up questions in the private chat in your account, and decides whether treatment is appropriate. If it is, you receive an e-prescription to use at a pharmacy of your choice, where you pay for the treatment separately. If it is not, the doctor explains why and your fee is refunded.
Hair follow-up with your doctor
Hair treatment works slowly, so your doctor helps you judge progress over months rather than weeks. Regular check-ins cover how your hair is responding and how you feel, and nothing changes automatically at renewal. Results usually last only while treatment continues, so any decision to stop is made with your doctor. You can message your doctor in the private chat at any time and cancel your plan from your account.
Common questions
Is this a pharmacy?
When will I hear back?
What if the doctor says no?
Can I cancel?
Start with one question
A doctor reviews your answers in under 2 hours on average. Full refund if the doctor does not approve.
Start nowNo charge unless a doctor approves your treatment.