Medical and editorial policy
How we write, source and correct the information on hi-doctor.ai, and where its limits are.
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Who writes our articles
Articles on the Hi Doctor blog are written by the Hi Doctor editorial team from published sources. The byline on each article says who wrote it.
Articles do not carry a medical review of each individual article unless the page says so explicitly. When a doctor has checked an article, the article itself shows the doctor's name, specialty, college number and the date of that check.
The sources we use
We base our articles on systematic reviews, clinical guidelines (for example from NICE and European specialist societies), documents from medicines regulators such as the European Medicines Agency (EMA) and the Spanish Agency of Medicines and Medical Devices (AEMPS), and peer-reviewed studies.
Where an article draws on these sources, they are listed with links in a References section at the end of the article.
Information, not medical advice
Our articles are general information. They are not individual medical advice and they do not replace a consultation with a doctor.
In a Hi Doctor consultation, every case is reviewed individually by an EU-licensed doctor, who decides whether a treatment is appropriate. A prescription is issued only if the doctor considers it clinically appropriate.
How we write about medicines
When we write about a medicine, we name its active ingredient, which is its generic name. Where a brand name appears, it is there to identify the product.
We never promote a prescription medicine, and no article decides whether a medicine is right for you. That decision belongs to a doctor.
Corrections and updates
If you think something on our site is wrong or out of date, tell us through the contact page, with the address of the page and what you think should change.
When we correct or update a page, we date the change. Articles show their publication date and record the date of their latest update in the page's metadata; data pages show the date they were last updated.
How our data pages are built
Our data pages use public datasets, such as the WHO Global Health Observatory, and published peer-reviewed studies. Each page names its source and links to it, gives the year the data refers to and shows every figure it uses in a table.
The charts are drawn by code directly from the figures in that table, not from images, and each page shows when it was published and last updated. They are free to reuse with a link to the source page.
Conflicts of interest
Hi Doctor is a telemedicine service: we are paid for online consultations. Our articles and data pages may link to our consultation pages.
A link to a consultation is not a recommendation of any particular treatment. Whether a treatment is appropriate is decided by the doctor, case by case.