Melasma, Granada
A registered doctor reviews your case online. Your e-prescription is valid at any pharmacy in Andalucía.
- No appointment, no travel
- Collect at your usual pharmacy
- If it's not safe for you, we'll say so, at no cost
Licensed EU doctors
Every case read by a registered doctor.
Reply in under 2 hours
On average, in writing, no video call.
Pay only if approved
Not approved? Refunded in full, automatically.
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Valid across the EU
E-prescription accepted at EU pharmacies.
Melasma treatments in Granada
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Healthy skin starts with a real diagnosis
Answer a few simple questions and a doctor reviews your case in under 2 hours on average.
Start consultationNo charge unless a doctor approves your treatment.
Pay nothing if a doctor doesn't approve your treatment. Every consultation is fully refundable. How refunds work
More about your care
What is it?
Melasma is an acquired hyperpigmentation that appears as symmetrical brown or grey-brown patches with irregular edges on the cheeks, forehead, upper lip and chin. It is caused by excess melanin production in light-exposed areas.
It is far more common in women and is linked to sun exposure, pregnancy, hormonal contraception and genetic predisposition. It tends to be chronic: it improves with treatment and protection, but returns with summer sun.
In the online consultation, the doctor confirms the pattern from your photos, rules out other pigmented lesions that need examination, and prescribes a time-limited depigmenting course, always with strict sun protection.
Read the full condition information
The doctor confirms melasma from your photos and prescribes hydroquinone 4% or a Kligman-type compounded formula in a limited, supervised course. Daily sun protection is half the treatment.
HOW COMMON IT IS
Common in adult women, particularly with medium and darker skin types; hormonal factors, including pregnancy, are implicated in around a quarter of cases in women.
DermNet
CAUSES
- Exposure to ultraviolet and visible light
- Pregnancy and hormonal contraception
- Genetic predisposition and medium to darker skin types
- Some photosensitising medicines and irritating cosmetics
- Thyroid disorders in a minority of cases
TREATMENT APPROACHES
- Hydroquinone 4% cream, applied only to the patches, in a supervised 60 to 90-day course
- Hydroquinone 4% gel with glycolic acid for resistant patches
- Kligman-type compounded formula (hydroquinone, a low-strength retinoid, kojic acid and niacinamide), at night, twice a week for three months
- Daily SPF 50+ sun protection, ideally tinted with iron oxides, year-round
- Review at the end of the course to decide on maintenance or a break
- Peels, laser or oral tranexamic acid only through in-person care
WHEN TO SEE A DOCTOR
See a doctor if the patches persist despite sun protection or worry you. A single, asymmetrical, raised or changing dark spot is not melasma and must be examined in person. No depigmenting treatment is prescribed online during pregnancy or breastfeeding.
How it works, step by step
HOW IT WORKS · 5 STEPS
Five steps. No waiting room.
From the online consultation to ongoing follow-up, without leaving home.
1. 5 minutes
Start your online visit
Answer a 5-minute health questionnaire from home.
2. Less than 2 hours
A doctor reviews your case
A licensed doctor reviews your answers and replies personally.
3. Refund guarantee
Review and payment
If not approved, we refund your €40 one-off in full.
4. EU pharmacies
Collect treatment from the pharmacy
Collect it at any EU pharmacy with your e-prescription.
5. 4-week check-in
Ongoing support
Private chat, 4-week check-in, simple prescription renewal.
Payment and refunds
PRICING
You only pay if treatment is approved.
€40 one-off. €25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth.
ONE-OFF
One consultation, one doctor, one decision.
Photos reviewed by a licensed doctor
WHAT'S INCLUDED
- Consultation reviewed by an EU-licensed doctor
- Electronic prescription if approved
- Full refund if not approved
Full refund if a review is not approved
If a review is not approved, we refund the €40 consultation fee in full.
Note: The medication, if the doctor prescribes it, is paid separately at the pharmacy at the price it sets. Hi-Doctor does not sell medications.