The Importance of Confidentiality in Online Medical Consultations

Confidentiality is crucial, especially when seeking sensitive medical care. You want to know if you can get your medication prescription online safely and discreetly. Yes, you can. Hi-Doctor connects you with EU-licensed doctors who review your case privately. For just €25, you can get a prescription in under 24 hours, valid at any pharmacy across the EU. If the doctor determines the treatment is not appropriate, your €25 is refunded — no risk.

How it works: get your medication prescription in 4 steps

1. Fill the online medical questionnaire (2–3 minutes) and pay the €25 consultation fee.
2. A licensed EU doctor reviews your case in private. If the doctor decides the treatment is not appropriate, your €25 is refunded automatically, so there is no risk.
3. If approved, you receive a valid electronic prescription (PDF file) in your Hi-Doctor account and by email within 24 hours.
4. Print the PDF or show it on your phone and present it at any pharmacy in the EU to collect the medication.

Who qualifies for the medication

Our EU-licensed doctors individually assess each case to ensure the medication is safe and appropriate for you. They evaluate your medical history and the information you provide in the online questionnaire. Typically, doctors look for specific criteria, such as a particular BMI for weight management medications, or the absence of certain contraindications. The doctor remains the gatekeeper, ensuring your health and safety are prioritised.

What the medication actually does (and doesn't do)

The medication works by targeting specific pathways in your body to achieve its therapeutic effect. For example, GLP-1 agonists for weight management help regulate appetite and blood sugar. It's important to understand that while these medications are effective, they are not magic bullets. Realistic timelines for results vary, and they are most effective when combined with lifestyle changes. The doctor will explain the mechanism and expected outcomes, as well as any limitations, during your consultation.

Side effects and when to stop

Like all medications, this treatment can have side effects. Common side effects are usually mild and temporary, and the doctor will discuss these with you. It's crucial to be aware of any red flags that might indicate a more serious reaction. If you experience severe or persistent side effects, or if your condition worsens, you should stop the medication and seek immediate medical advice. Your doctor will provide clear guidance on what to watch for and when to discontinue treatment.

Why Hi-Doctor vs. walking into a clinic

Choosing Hi-Doctor for your medication prescription offers unparalleled convenience and efficiency compared to traditional clinic visits. With Hi-Doctor, everything happens in our secure app — no waiting rooms, no travel, and no in-person visit required. You can complete your consultation from anywhere, at any time. Our service provides:

• Speed: Get your electronic prescription in under 24 hours, versus weeks for a clinic appointment.
• Price: A flat €25 for your online consultation, with a money-back guarantee, eliminating variable private clinic fees.
• Privacy: All interactions are private and RGPD-compliant within your Hi-Doctor account, ensuring discretion.
• Convenience: Access an EU-licensed doctor from your phone, without needing to travel to a city-centre clinic.

We've served over 50,000 patients and hold a 4.8 Trustpilot rating, reflecting our commitment to accessible, high-quality care.